Questions, Answered

All payments are processed by Stripe. Your card number goes directly to Stripe and never touches our servers. We cannot view or store your sensitive payment data.

Deliberately little. Our database stores your subscription status, plan, renewal date, a Stripe customer reference, and your chase list and collection. Your login identity, such as your email or Google or Apple account, is held by Supabase, our authentication provider. We do not store your name or email in our own database. Payment and card details live only at Stripe. If you opt in to email updates, your email address is also held by Sender, our email provider, and you can unsubscribe at any time.

Open Account Settings and choose Manage Subscription to open your Stripe billing portal, where you can cancel in a couple of clicks. You keep full access until the end of the period you have paid for.

They are kept, not deleted. Cards from paid sets show as locked until you subscribe again, and everything unlocks exactly where you left it.

Yes, in the same billing portal. When you switch, your billing is prorated automatically. The unused time on your current plan is credited toward the new plan, so you never pay twice for the same period.

Pro comes with a 7-day free trial. You enter a card up front, and you are not charged during the trial. If you cancel before day 7 you pay nothing. If you do not cancel, the subscription continues and the card on file is charged the standard price for the plan you chose. You can cancel any time from Account Settings. One trial per customer.

Stripe retries the charge automatically and your access continues during the retry window. If payment cannot be collected the subscription lapses to the free plan and your saved cards stay put.

No. See our Privacy Policy for the full picture.